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CONTACT HUB

Contact MinRix — Dubai HQ, Regional Representatives and IoT Support

Your direct line to industrial materials innovation, IoT solutions and strategic supply chain partnerships across 11 countries.

11
Countries Served
18h
Firm Quote (business hours)
9–18
Mon–Fri, Dubai time
9
Languages spoken by our team
// SUPPORT CHANNELS

How Can We Help?

Route your inquiry to the right desk for the fastest response.

PRIORITY

Priority Support

For enterprise clients and urgent inquiries requiring immediate attention.

MON–FRI · 09:00–18:00 DUBAI
Call Priority Line

Technical Support

For IoT solutions, platform issues and technical implementation queries.

REPLY WITHIN 2 WORKING HOURS
Email Technical Team

Sales Inquiries

For pricing, product information and new business opportunities.

FIRM QUOTE: 18 BUSINESS HOURS
Contact Sales
PARTNER

Partner Program

For suppliers, distributors and strategic alliance opportunities.

REPLY WITHIN 18 WORKING HOURS
Partner Inquiry
// GLOBAL PRESENCE

Our Global Presence

Strategically located across major industrial hubs to serve you locally, with global expertise.

★ HQ

Middle East — UAE

Business Center 1, Al-Meydan Road, Dubai, UAE

Arabic, English, Hindi, Tagalog

North Africa — Algeria

Oran, Algeria

Arabic, English, French

Indonesian Operations

Jakarta, Indonesia

Bahasa, English

China Operations

Quanzhou, China

Cantonese, English, Mandarin

European Operations

Munich, Germany

English, French, German

North Africa — Egypt

Cairo, Egypt

Arabic, English

Japan Operations

Osaka, Japan

Japanese, English, Korean

Singapore Operations

Singapore

English, Mandarin, Malay

// DETAILED INQUIRY

Detailed Inquiry Form

Provide detailed information for a tailored response from our expert team.

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Preferred Contact Method
You can expect a response based on your selected priority during business hours.

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// WHY MINRIX

Why Contact MinRix?

Beyond transactions, we provide strategic partnerships that drive industrial innovation.

Industry-Specific Expertise

Our specialists understand the unique challenges of mining, manufacturing, construction and energy sectors.

Risk Mitigation

Supply chain analysis and quality assurance protocols to protect your operations.

Market Intelligence

Regular insights on pricing trends, supply availability and regulatory changes across global markets.

Technology Integration

IoT tracking and analytics that turn raw material management into a measurable advantage.

Global Logistics

End-to-end supply chain solutions with customs clearance, transportation and warehousing.

Compliance Assurance

Expert guidance on international trade regulations, environmental standards and sustainability requirements.

// FAQ

Frequently Asked Questions

Quick answers to common questions about our services, processes and support.

MinRix supplies industrial raw materials in four categories: metals (aluminium, magnesium and tin ingots, copper wire millberry), energy (steam coal), minerals (silica sand, rock phosphate) and chemicals (sulphur, MAP). Every grade has its own indicative price per MT and a technical data sheet. Can’t find a material? Send an inquiry and our team sources it.

We supply three devices: IntelliSticker passive UHF RFID labels (EPC Gen2v2, read range up to 14 m, up to 400 tags per second, IP54), the MN-Cargo AI video terminal for container doors (360° view, no wiring, installed in about 10 seconds) and the MR800 electronic lock (tamper alerts, GPS · GSM · LBS positioning, unlock by RFID card, platform or app). Device prices and data sheets are in the MinRix app, where you can also book a live demo.

Each material has its own MOQ, shown on its listing: from 10 MT for tin ingots, 15–50 MT for the other metals and 5,000 MT for sulphur and MAP, to 10,000–25,000 MT for silica sand and rock phosphate and 50,000 MT for steam coal. Depending on the material, we ship in containers, breakbulk or bulk vessels.

Yes. MinRix LLC buys from producers and distributors and is the seller to its own buyers — MinRix is not a marketplace. Send your offer and material data to partners@minrix.com; our team reviews quality documents and compliance before any purchase.

MinRix is headquartered in Dubai, UAE, with regional representatives covering the Middle East and North Africa, Europe and Asia. We supply buyers worldwide; the Incoterm (FOB, CIF, CFR, DAP or EXW) is agreed in the firm quote.

Yes, we work with certified laboratories worldwide for material testing including chemical analysis, mechanical testing, non-destructive testing and metallurgical analysis. All shipments include certificates of analysis, mill test certificates and origin documentation as required by international trade regulations.

You pay only after a written contract with MinRix LLC — by bank transfer or by letter of credit (L/C), always in favour of MinRix LLC and to the account named in that contract. MinRix never changes its bank details by e-mail. If you receive a message asking you to pay to a new or different account, do not pay — call us first on +971 58 693 3134 or write to contact@minrix.com.

Still have questions? Our team is ready to help.

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